We absolutely loved our stay at this luxurious hotel. The location is fantastic, right at the heart of a bustling shopping area with easy access to public transportation. The spacious rooms were incredibly comfortable, with a cozy bed and a hot shower to relax after a long day of exploring. The staff were professional, helpful, and made our check-in process quick and hassle-free. The room service was top-notch, with delicious food that exceeded our expectations. The hotel itself is beautiful, and we especially enjoyed the premiere club lounge where we were treated to fantastic cocktails and gourmet snacks. The gym and swimming pool were also impressive, perfect for keeping up with our fitness routine. this place provided enhanced comfort and quality services, making our stay truly memorable.

Recommend this hotel to all.

the room decor and interior arrangement is nice.

I check in with my sister so they should provide toilet amenities like toothbrush and towels good for two.

The cleanliness of the hotel and the security aspect. The location on Orchard Road was also perfect

The conceirge person was not aware that the hotel lifts are working only with the room key card. The front office/reservation staff was downright curt and impolite. They insisted on several things which are not usual in International Hotels. I think most of the staff are trainees or new and have no knowledge of the behavioural aspect with guests in a 4/5 Star Hotel

Great location, pleasant staff, nice clean room, fantastic technology, free mobile phone.

Nothing to be said.

Location was excellent. Premier lounge staff was very polite and helpful. Room (club room) was spacious, clean and comfortable.

The bathroom could have been slightly bigger, but that was not a big issue. A bit pricey, but so are most hotels of that class in that area...

i and my fience' had stayed there at Premier club room in 5nights for business. There were very good services, we could use a meeting room for free . At Premier Lounge : compliment foods,cake, cookies, bevarage..., the quiet place for breakfast. Near alots shopping malls at Orchid road so I could walk around easily. We will stay there on the next trip and introduce to my friends.

Great location close to shopping and restaurants, friendly staff, and comfortable rooms with nice amenities. The smartphone provided is a plus!

The smell of fish in the lobby was unpleasant, and there was no view from the balcony room. Breakfast was not included in our package, and it was a bit pricey to add it on.

My wife and I booked a Premier Club Room where we requested it to be a smoking room. We arrived very late in the evening and it seems that the hotel have sold all the smoking rooms.. therefore the receptionist upgraded our room to a suite room.. "Thank You" Also the porter who carried our bags to the Room was extremely friendly and very informative..

The Hotel room was great.. it looked like it was recently renovated. But our first impression was that the Concorde Hotel was a bit 'Old' especially when we walked through the lobby area.. there is also an odd musty smell in the air.. also wish the Club lounge would be located upstairs instead of on ground level..

The Staff was unfailingly helpful and proactive. The Breakfast Buffet was good and the waitresses were outstanding. The problems encountered in the room (fridge not working, fused bulbs, etc.) were dealt with promptly and with an apology. Location was terrific! Walking distance to major shopping malls and 2 mrt stations. Food courts nearby and small convenience stores, too.

The hotel is situated on the 2nd floor of a shopping complex with entrances down a flight of stairs. The complex is almost deserted and have some very unsavoury bars and two sex shops across from the hotel. In the evening, strange people frequent the area and it feels uncomfortable for people with families and single women. Aside from key cards required to operate the elevator to rooms, there is no security evident in the public areas of the hotel.

The Premier Lounge at the hotel had great service and a beautiful location for afternoon tea. The pianist played so well, creating a calm atmosphere in the stunning reception area. The room I stayed in was quite big, and the bathroom was clean and comfortable. The staff provided excellent service and the breakfast had a variety of options to choose from.

The staff had some issues with check-in and check-out processes, causing delays and inaccuracies.

Amazing service very special when you are booking a clubroom

The staff was helpful and efficient and the room was clean and comfortable. It was an enjoyable stay and offer a good value for money.

This hotel is located in the heart of the bustling shopping district, making it extremely convenient for anyone looking to indulge in retail therapy. The rooms are well-equipped with all the necessary amenities, and the staff are friendly and attentive. I particularly appreciated the spacious shower instead of a bath tub, as it made it easier for me to freshen up quickly. The breakfast offered a wide range of options, including a good selection of Western dishes, which I found very satisfying. this hotel provides great value for money and ensures a comfortable stay for its guests.

Everything was satisfactory.

The location and the premium lounge of the hotel was very good

there is a woman at the front desk named Anita or Nita... she was really exceptional, very kind, very friendly, very good at her job... --- the rooms were freezing cold, but thankfully i had a balcony to escape to and warm up...

the coffee they served at breakfast tasted burnt... thats the only thing i think needs changing...